When you contact us, we collect the details you choose to share, such as your name, phone number, email address, property address, and information about your water extraction needs.
Our website may also collect technical information, including your IP address, browser type, device details, pages viewed, and the time and date of your visit.
We use your information to respond to your questions, discuss your service needs, arrange and provide services, and communicate with you about your request.
We also use website information to operate, maintain, and improve our site, protect it from misuse, and understand how visitors use it.
Our website may use cookies and similar technologies to remember preferences, support site functions, and measure website activity.
You can manage or disable cookies through your browser settings. Some website features may not work as intended if you block certain cookies.
We may use analytics or other third-party website tools to understand site visits and improve our online services. These providers may collect information through cookies or similar technologies under their own privacy policies.
Third-party features, such as maps or embedded content, may also collect information when you interact with them.
We do not sell your personal information. We may share it with service providers who help us operate our website, communicate with customers, or provide our services.
We may also disclose information when required by law, to respond to lawful requests, to protect our rights and safety, or to address fraud or security issues.
We keep personal information for as long as needed to respond to you, provide services, maintain business records, and meet legal obligations.
When information is no longer needed for these purposes, we take reasonable steps to delete it or remove details that identify you.
We use reasonable safeguards designed to protect personal information from unauthorized access, loss, misuse, or disclosure.
No website or electronic transmission is completely secure, so we cannot guarantee absolute security. Please avoid sending sensitive information through ordinary website forms or email.
You can contact us to ask about personal information you have shared with us, request a correction or deletion, or ask us to stop sending you non-essential communications.
Your rights may depend on where you live and applicable law. We will review and respond to requests as required by law and may need to verify your identity before acting.
Our website and services are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from children under 13.
If you believe a child has sent us personal information, contact us so we can review the request and take appropriate steps.
We may update this policy when our practices or legal requirements change. We will post the revised policy on this page and update its effective date.
Questions or privacy requests? Contact Denver Water Defense by phone at (720) 844-2918. You can also use the contact options on our website.